Pengukuran kualitas pelayanan unit X universitas Y dengan metode servqual

Author

• Palangi, Cytra Almike

Additional Author(s)

-

Publisher

Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02011190/IND/2007

Subject(s)

• QUALITY CONTROL-STATISTICAL METHODS
• TOTAL QUALITY MANAGEMENT

Notes

• Appendix: p. 93 - 159

Bibliography: p. 92

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 159 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01452/07	(T) - 658.562 Pal P	Library - 8th Floor	Unavailable : Removed