A study of apology strategies used on telephone conversation by male and female call center agents in Telkom 147 Surabaya

Author

• Pratitawulan, Asandhyasari

Additional Author(s)

-

Publisher

Surabaya: Fakultas Sastra Jurusan Sastra Inggris UK Petra, 2006

Language

English

ISBN

-

Series

Tugas Akhir No.02011500/ING/2006

Subject(s)

• LINGUISTICS
• SOCIOLINGUISTICS

Notes

• Appendix

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

ix, 60 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02085/06	(T) - 306.44 Pra S	-	Unavailable : Removed