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Analisa peranan strategi public relations dalam meningkatkan loyalitas konsumen di Bukit Darmo Golf Surabaya
Author
Suryani, Irene Dewi
Additional Author(s)
Halim, Inneke Carolina
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010216/HTL/2005
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
PUBLIC RELATIONS
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 82 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00889/06
(T) - 659.296588343 Sur A
Library - 8th Floor
Unavailable : Removed
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