Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Delivering quality guest service
Author
Additional Author(s)
Wilks, Bob
Kammerer, Eric
Publisher
Michigan: Educational Institute American Hotel & Motel Association, 1993
Language
English
ISBN
-
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
QUALITY CONTROL
Notes
Videocassette
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 VCD
Dimension
4,75 inch
Other Desc.
[21 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00972/06
VCD 647.940684 Del
Library - 5th Floor/ AV
Available
Similar Collection
by author or subject
Penurunan presentase kerusakan iron chip di CV Sinar Baja Electric
The hospitality industry handbook on nutrition and menu planning
ISO 9001:2008 quality manual
Perancangan quality plan di CV X Sidoarjo
Penurunan tingkat kecacatan (skip stitch dan broken stitch) dan peningkatan kualitas di sewing department PT Eratex Djaja
Upaya pencapaian target PT X melalui penurunan persentase kecacatan
The International hospitality industry
International hospitality management