Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh dimensi kualitas hubungan terhadap loyalitas pelanggan pada bengkel mitra jaya
Author
Wibowo, Gunawan
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011924/MAN/2005
Subject(s)
CONSUMER BEHAVIOR
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xi, 69 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03161/05
(T) - 658.8342 Wib P
-
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh penerapan customer relationship management terhadap loyalitas pelanggan pada ud sumaboyo di surabaya
Understanding the hospitality consumer
Pengaruh komunikasi pemasaran dan kepercayaan terhadap loyalitas pengguna telkomflexi di Surabaya
An Analysis of psychological factors towards consumer buying decision in Jasmin Garden, Castricum, The Netherlands
Pengaruh product innovation, product quality dan brand image terhadap customer loyalty dengan copetitive advantage sebagai variabel intervening di PT. Wijaya Indonesia Makmur Bicycle Industries Gresik
Analisis pengaruh sikap, subjective norm dan perceived behavioral control terhadap purchase intention pelanggan Sogo department store di Tunjunagn Plaza Surabaya
Implementasi Honda membership card dan pengaruhnya terhadap peningkatan kepuasan dan loyalitas pelanggan studi kasus di UD Pratama Metropolis
Kepuasan konsumen terhadap kualitas service yang diberikan oleh Bank "X" ditinjau dari sudut persepsi dan harapan