Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Meeting customer needs 3rd ed.
Author
Smith, Ian
Additional Author(s)
-
Publisher
Oxford: Elsevier Butterworth-Heinemann , 2003
Language
English
ISBN
075065984X
Series
The chartered management institute series
Subject(s)
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
Notes
Index: p. 213 - 218
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 218 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00257/05
- 658.812 Smi M
Library - 7th Floor
Available
Similar Collection
by author or subject
Strategi penilaian untuk belajar
Build your customer strategy
Upaya customer relations di divisi marketing era santika Surabaya dalam menjaga hubungan baik dengan pelanggan
The new marketing conversation
Strategi customer relationship marketing PT. Tri Jaya Pratama Futures Surabaya dalam membangun reputasi
Pengaruh aktivitas customer relationship marketing terhadap kepuasan pelanggan melalui manfaat penerapan relationship marketing di Excelso Galaxy Mall Surabaya
Business process mapping workbook
Customer relationship management