Meeting customer needs 3rd ed.

Author

• Smith, Ian

Additional Author(s)

-

Publisher

Oxford: Elsevier Butterworth-Heinemann , 2003

Language

English

ISBN

075065984X

Series

The chartered management institute series

Subject(s)

• CUSTOMER RELATIONS
• RELATIONSHIP MARKETING

Notes

Index: p. 213 - 218

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 218 p.

Dimension

25 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00257/05	- 658.812 Smi M	Library - 7th Floor	Available