Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Apology strategies used by airline officers in handling problems with passengers

Author
  • Maitimu, Natalia Gabriella Y.
Additional Author(s)
-
Publisher
Surabaya: Faculty of Letters English Department Petra Christian University, 2016
Language
English
ISBN
-
Series
Thesis No. 02012146/ING/2016
Subject(s)
  • SOCIOLINGUISTICS
Notes
  • Appendix: p. 63-113
. Bibliography: p. 62.
Abstract
-
Physical Dimension
Number of Page(s)
x, 113 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00973/16(T) ING 2146Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
A study of code mixing in the tterances produced by the broadcaster of radio EBS in "Asian Tracks" Program
The Use of directives in male and female chefs' registers as seen in cook like a chef cooking show
Code mixing used in the pastor's sermon
Code switching as observed in saran, aksi dan visi (saksi)'s presenter (talk show on "indosiar")
Compliments given by a teacher in symphonia music school Surabaya to high-, mid-, and low- ability students
Swearwords used by gangsters in the "Alpha Dog" movie
Gender, bahasa, dan kekuasaan
Types and functions of taboo words used in edmund white's a boy's own story