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Apology strategies used by airline officers in handling problems with passengers

Author
  • Maitimu, Natalia Gabriella Y.
Additional Author(s)
-
Publisher
Surabaya: Faculty of Letters English Department Petra Christian University, 2016
Language
English
ISBN
-
Series
Thesis No. 02012146/ING/2016
Subject(s)
  • SOCIOLINGUISTICS
Notes
  • Appendix: p. 63-113
. Bibliography: p. 62.
Abstract
-
Physical Dimension
Number of Page(s)
x, 113 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00973/16(T) ING 2146Library - 8th FloorUnavailable : Removed

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