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Pengaruh relationship marketing dan service quality terhadap customer satisfaction dan customer loyalty nasabah BII Maybank area Surabaya III

Author
  • Teguh, Naomi Malinda
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020502/MAN/2015
Subject(s)
  • MARKETING-MANAGEMENT
  • CUSTOMER BEHAVIOUR
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION.
  • RELATIONSHIP MARKETING
Notes
  • Appendix: p. 109-149
. . Bibliography: p. 102-108
Abstract
-
Physical Dimension
Number of Page(s)
xii, 149 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02770/15(T) MAN 36-0502-Unavailable : Removed

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