Kepuasan pelanggan terhadap program Customer Relationship Management (CRM) Novotel Surabaya hotel and suites

Author

• Erasmus, Januard Ch.

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ilmu Komunikasi Program Studi Ilmu Komunikasi UK Petra, 2014

Language

Indonesian

ISBN

-

Series

Skripsi No. 10010971/KOM/2014

Subject(s)

• COMMUNICATION IN MARKETING
• CONSUMER RELATIONS

Notes

• Appendix: p. 330-346

. Bibliography: p. 324-329.

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 346 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01309/14	(T) 302.2 Era K	Library - 8th Floor	Unavailable : Removed