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Sikap pelanggan mengenai program CRM "Return Guest Program" di Surabaya Plaza Hotel

Author
  • Tan, Liana Elviyanti
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ilmu Komunikasi Program Studi Ilmu Komunikasi UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 10010860/KOM/2013
Subject(s)
  • COMMUNICATION
  • CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
Notes
  • Appendix: p. 101 - 154
. Bibliography: p. 98 - 100 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 154 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00170/14(T) 302.2 Tan S-Unavailable : Removed

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