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Dampak
customer relationship management
terhadap
brand equity
pada kasus Garuda Indonesia
-
Creator(s)
(34412037) JULIANI PUSPASARI
(34412043) ROSY VALENSIA
Contributor(s)
Lianto, S.E., MFM. → Advisor 1
Juliana Caesaria Tandung → Examination Committee 1
Publisher
Universitas Kristen Petra; 2016
Language
English
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 34010250IMAN/2016; Juliani Puspasari (34412037), Rosy Valensia (34412043)
Subject(s)
BRAND LOYALITY
BRAND CHOICE
File(s)
jiunkpe-is-s1-2016-34412037-36868-kasus-cover.pdf
jiunkpe-is-s1-2016-34412037-36868-kasus-abstract_toc.pdf
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