Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis kepuasan dan loyalitas konsumen terhadap tingkat penjualan di warung Bu Kris (studi kasus pada ayam penyet sebagai menu unggulan warung Bu Kris)
-
Creator(s)
(31497202) THERESIA WIDYARATNA
Contributor(s)
Filicia Chandra → Advisor 1
Soekarno → Examination Committee 1
Publisher
Universitas Kristen Petra; 2001
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 1482/EM/200; Theresia Widyaratna (31497202)
Subject(s)
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
CUSTOMER LOYALTY
File(s)
jiunkpe-is-s1-2001-31497202-30358-kris-cover.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-abstract_toc.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-chapter1.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-chapter2.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-chapter3.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-chapter4.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-chapter5.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-conclusion.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-references.pdf
jiunkpe-is-s1-2001-31497202-30358-kris-appendices.pdf
Similar Collection
by creator, contributor, or subject
Analisa kepuasan para distributor terhadap produk, komisi dan promo melalui multi level marketing PT Centranusa Insancemerlang cabang Surabaya
Pengaruh kesan merek dan harga dalam pembelian televisi merek toshiba di Surabaya
Pengaruh perceived service quality dan customer satisfaction terhadap loyalitas pelanggan jasa kebugaran jasmani celebrity fitness di Galaxy Mall Surabaya
Pengaruh hedonic consumption value dan utilitarian consumption value terhadap customer expectation, perceived quality dan perceived value dalam pembelian produk kosmetik pada perempuan di generasi y
Brand awareness ETC's Finest terhadap masyarakat Surabaya
Hubungan antara wait expectation, store atmosphere dan gender terhadap store patronage intentions di UFO electronics furniture
The impact of e-service quality on customers’ satisfaction mediated by customer trust in the case of Zalora Indonesia
Pengaruh brand love dan brand fidelity terhadap brand evangelism pada merek pakaian lokal Indonesia: peran moderasi brand congruity