Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis kepuasan mahasiswa Fakultas Ekonomi jurusan Manajemen terhadap kualitas pelayanan jasa Universitas Kristen Petra
-
Creator(s)
(31497114) CHRISTIAN GUNAWAN WIDJAJA
Contributor(s)
Soekarno → Advisor and Examination Committee
Publisher
Universitas Kristen Petra; 2001
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 1501/EM/2001; Christian Gunawan Widjaja (31497114)
Subject(s)
QUALITY OF SERVICE
UNIVERSITY AND COLLEGE-UNIVERSITAS KRISTEN PETRA
File(s)
jiunkpe-is-s1-2001-31497114-30324-pelayan-cover.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-abstract_toc.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-chapter11.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-chapter2.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-chapter3.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-chapter4.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-conclusion.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-references.pdf
jiunkpe-is-s1-2001-31497114-30324-pelayan-appendices.pdf
Similar Collection
by creator, contributor, or subject
International cooking school
Entrepreneurial transition bisnis makanan khas Jawa Timur di wilayah Surabaya Pusat
Analisa pengaruh
service recovery
terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air
Pengaruh employee empowerment terhadap service quality di Indonesian restaurant
Analisa pengaruh service quality terhadap behavioral intentions dengan perceived value dan customer satisfaction sebagai variable intervening pada Program Manajemen Pemasaran Universitas Kristen Petra Surabaya.
Pengaruh
service quality
terhadap
competitive advantage
melalui
student loyalty
dan
university reputation
sebagai variabel
intervening
Analisa pengaruh produk, kualitas pelayanan, harga, dan store atmosphere terhadap minat beli di Dream of Khayangan Art Resto Surabaya
Pengaruh penerapan
supply chain integration
di universitas terhadap
organization performance
melalui
service quality
dan
customer satisfaction